When booking 1 – 3 rooms, the stay can be canceled up to 3 days before arrival at 12:00 noon with a full refund, less an administration fee of DKK 195.00 per booked room. In case of later cancellation, the guest pays the full amount.
Cancellation must be made via link in confirmation

When booking more than 3 rooms, cancellations can be made up to 14 days before arrival at 12:00 pm with a full refund, less an administration fee of DKK 195.00 per booked room. In case of later cancellation, the guest pays the full amount.
Cancellation must be made in writing via link in confirmation

When booking via 3rd party portals, you must contact the booking site where you made the booking. Bookings made as Non Ref / Last Minute / Low budget, cannot be changed / refunded

1. Paid reservation fee of 25% of the stay is non-refundable in case of cancellation.
2. If canceled less than 3 months before arrival, 50% of the full amount is charged.
3. If canceled less than 1 month before arrival, 100% of the full amount is payable.

4. The number of people can be adjusted +/- 2 people up to 14 days before arrival.

Please always cancel in writing – also in case of a change in the number of people.

Cancellation means cancellation, shortening, rescheduling and similar significant changes to the order.